VENUE POLICIES
IN THE INTEREST OF EVERYONE’S SAFETY, THE FOLLOWING ITEMS MAY NOT BE BROUGHT INTO THE VENUE
No backpacks or large bags are allowed
6”x8” small clutch purses and fanny packs are permitted
No outside food or beverages
No weapons of any kind (including pocket knives, pepper spray, and mace)
No professional cameras, videos, or recording devices
No laser pointers
No vape pens or e-cigarettes
No wagons or strollers
Additional items may be added on an event by event basis and dictated by tour personnel. Management has the right to refuse service to anyone for any reason.
FAQ
DOES YOUR VENUE HAVE RESERVED SEATING?
Concerts at The Union are primarily General Admission, Standing Room Only unless stated otherwise on the event page.
To inquire about Premium Upgrades, click here
To read about Accessibility at The Union, click here
WHERE CAN I PURCHASE TICKETS TO YOUR CONCERTS?
TICKETMASTER our primary ticketing platforms for concerts.
EVENTBRITE is our primary ticketing platform for Premium Upgrades.
Please make sure you are purchasing tickets directly from our website or the artist’s official website to avoid any issues with your tickets.
I CAN’T MAKE IT TO THE EVENT ANYMORE. CAN I GET A REFUND?
We have a no-refund policy. If an artist has to cancel, reschedule, or modify an event, all ticket holders will receive an email notification with detailed information & options.
DO YOU OFFER FOOD & BEVERAGES DURING CONCERTS?
We offer a full bar and concessions - both are CASHLESS. You must be 21+ with valid ID to purchase alcohol or access the balcony.
DOES MY CHILD NEED A TICKET TO ATTEND A CONCERT?
Children 2 & under do not require a ticket to attend the event. All children 10 & under need to arrive with proper hearing protection to attend the event.
DO YOU HAVE A COAT CHECK AVAILABLE?
Yes - during the colder months our coat check closet is open and available during our concerts.
BOX OFFICE
HOURS OF OPERATION
Box office is only open on days of concerts.
Box office opens once doors are open for that concert. Please check the specific event listing for detailed times, as they may vary.
During this time, you may purchase tickets to future events in-person.
PAYMENT
Card only.
WILL CALL
Will Call tickets are available for pickup at the Box Office once doors open on the day of your event.
A matching ID is required for Will Call pick-up.